CESAR FERNANDO ESCARTIN SERNA

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DISC Type : Sc

Gerente de Cobranza at Zurich Insurance Company Ltd

Mexico City, Mexico

Overview

César Fernando es un experimentado Gerente de Cobranza y Gestión en Zurich Insurance, con una sólida trayectoria en el sector de seguros, incluyendo un rol previo como Coordinador General de Operación en MAPFRE. Es egresado de la Escuela Superior Comercio y Administración en Contaduría y se especializa en la optimización de procesos operativos y la gestión de cobranza.

Su carrera se destaca por la gestión de relaciones estratégicas con importantes entidades financieras y corredores, incluyendo HSBC, Santander, Scotiabank, Marsh e Interprotección, articulando la implementación de procesos administrativos, emisión, cobranza y siniestros para negocios especiales.

Hecho único: Ha sido responsable directo de la implementación de indicadores de gestión y Service Level Agreements (SLAs) para reorganizar actividades y mejorar la eficiencia operativa.

Personality Overview

Disciplined

Inflexible

Deliberate

They are thorough and always follow a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Gestión de Cobranza
Como Gerente de Cobranza en Zurich, es responsable de la operación diaria de cobro, domiciliación bancaria, facturación y control de tiempos de respuesta.
Optimización de Procesos
Su experiencia incluye la articulación e implementación de procesos administrativos, la reorganización de actividades y el desarrollo de indicadores de gestión y SLA's.
Alianzas Estratégicas
Gestiona la relación con socios de negocio clave como NRFM, HSBC, Santander, Scotiabank y corredores como Marsh, Interprotección y Grupo Ordas.

Media Appearances

CESAR has no verified media appearances

Work History

3-2019
Gerente de Cobranza at Zurich Insurance Company Ltd
6-2018
Responsable at Responsable de Cobranza
10-2003 - 10-2017
coordinador general de operación at MAPFRE
10-2003 - 10-2017
COORDINADOR GENERAL DE OPERACION at MAPFRE

Education

1990 - 1995
Contaduría from Escuela Superior Comercio y Administración

More Information

Social Presence :

Prographics :

Exp : 21 Location : Mexico City, Mexico Job Level : N/A Designation : Gerente de Cobranza at Zurich Insurance Company Ltd
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Insights For Selling To CESAR FERNANDO

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with CESAR FERNANDO is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from CESAR FERNANDO

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will CESAR FERNANDO move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can CESAR FERNANDO take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And CESAR FERNANDO

Personality Compatibility


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