Cesar Galhota

Examiner
DISC Type : cs

Gerente de sinistros at Zurich Insurance Company Ltd

São Paulo, São Paulo, Brazil

Overview

Cesar is a Claims Manager at Zurich Insurance with over 20 years of experience, specializing in personal lines such as auto, life, and travel. He is an expert in leading multidisciplinary teams and holds a degree in Economics and a post-graduate degree in Controllership.

He has advanced proficiency in both English and Spanish, complementing his extensive experience in the insurance sector.

Personality Overview

Unexpressive

Process Oriented

Status Quo Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

Claims Management
Manages claims for Life Affinities, Travel, and Bancassurance at Zurich, drawing on over two decades of experience in the field.
Team Leadership
Heads multidisciplinary teams and frequently expresses pride in his team's performance and collaborative spirit in public posts.
Personal Lines Insurance
His career is deeply rooted in personal lines, with extensive experience in auto, life, residential, travel, and other affinity products.

Media Appearances

Cesar has no verified media appearances

Work History

2-2020
Gerente de sinistros at Zurich Insurance Company Ltd
7-2018 - 2-2020
Coordenador de Sinistros at Zurich Insurance Company Ltd
2-2018 - 7-2018
Coordenador de Sinistros at QBE Insurance
9-2007 - 6-2017
Coordenador de Sinistros at Seguros SURA

Education

2007 - 2008
Pós-graduação from Universidade Presbiteriana Mackenzie
1999 - 2003
Bacharelado from Fundação Escola de Comércio Álvares Penteado

More Information

Social Presence :

Prographics :

Exp : 17 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de sinistros at Zurich Insurance Company Ltd
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Insights For Selling To Cesar

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cesar is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Cesar

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Cesar move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Cesar take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Cesar

Personality Compatibility


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