Cesar Galhota

Questioner
DISC Type : c

Gerente de sinistros at Zurich Insurance Company Ltd

São Paulo, São Paulo, Brazil

Overview

Cesar Galhota is an award-winning Claims Manager at Zurich, leading the Personal Lines team responsible for Automobile, Life, Bancassurance, and Travel claims. With a postgraduate degree from Universidade Presbiteriana Mackenzie, he is focused on professional growth, recently earning a certification in Digital Mastery.

He is a dedicated leader who takes great pride in his teams accomplishments and resilience in overcoming challenges. He deeply values his family, publicly acknowledging their support as a cornerstone of his success, and is also certified in developing mentorship competencies.

Cesar actively seeks out knowledge on new technologies and processes to transform the insurance market, as shown by his recent attendance at the CQCS innovation conference.

Personality Overview

Not Easily Convinced

Price-Sensitive

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation.

Topics They Care About

Team Leadership
Frequently expresses pride in his "Personal Lines" team's growth and success, highlighting his dedication as a leader.
Insurance Innovation
Actively explores new technologies and processes transforming the insurance market, emphasizing the importance of staying connected to innovation.
Professional Development
Showcases a commitment to continuous learning by sharing new certifications, including Digital Mastery and developing mentoring skills.

Media Appearances

Cesar has no verified media appearances

Work History

2-2020
Gerente de sinistros at Zurich Insurance Company Ltd
2-2018 - 2-2020
Coordenador de Sinistros at Zurich Insurance Company Ltd

Education

2007 - 2009
Postgraduate Degree from Universidade Presbiteriana Mackenzie
1-1999 - 12-2004
Bacharelado from FECAP

More Information

Social Presence :

Prographics :

Exp : 8 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de sinistros at Zurich Insurance Company Ltd
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Insights For Selling To Cesar

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cesar is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Cesar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Cesar move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Cesar take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Cesar

Personality Compatibility


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