Chad Viola

Energizer
DISC Type : I

Operations Manager, Americas at ATA

West Chester, Pennsylvania, United States

Overview

Chad Viola is a global logistics director with over 20 years of experience leading national and international logistics organizations. He specializes in developing efficient processes, improving distribution, and transforming teams to drive revenue. He holds a Bachelor of Arts in Economics and International Relations from the University of Pennsylvania.

Outside of his extensive career in logistics, Chad has a keen interest in the developments and machinery from John Deere, a leader in agricultural and construction equipment. He also maintains a connection to his alma mater, the University of Pennsylvania.

He once implemented an import transload program for a major US retailer that successfully reduced lead times by 10-14 days in critical lanes.

Personality Overview

Big Picture Person

Believer

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Operational Transformation
Led a global strategy at BDP International to replace legacy systems with state-of-the-art technology, including deploying a new proprietary import operating system.
Logistics Optimization
Demonstrated expertise by increasing a key account's profit margin by 12% through strategic price negotiations and reducing shipping lead times by up to two weeks.
Global Trade
His career has focused on managing global logistics, supply chain solutions, and trade compliance for multi-million dollar accounts with Fortune 100 companies.

Media Appearances

Chad has no verified media appearances

Work History

6-2024
Operations Manager, Americas at ATA
5-2021 - 1-2024
Director of Operations & Special Projects at Jillamy Inc.
1-2016 - 2-2019
Global Account Director - Strategic Accounts at BDP International
1-2013 - 4-2016
Executive Director – Operational Transformation at BDP International
9-2010 - 1-2013
Global Director - Strategic Accounts at BDP International

Education

1991 - 1994
Bachelor of Arts (B.A.) Economics and International Relations from University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 12 Location : West Chester, Pennsylvania, United States Job Level : Middle Designation : Operations Manager, Americas at ATA
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Insights For Selling To Chad

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chad is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Chad

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Chad move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Chad take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Chad

Personality Compatibility


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