Charanjit Singh in

Charanjit Singh

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Group Vice President at TTEC
📍 Frisco, Texas, United States

Charanjit Singh is the Group Vice President at TTEC, where he leads the Technology, Media, and Communication vertical. With over 25 years of experience, he specializes in guiding Fortune 100 companies through digital transformations, focusing on leveraging Generative AI to enhance customer and employee experiences. He is a graduate of Delhi University.

Peers and colleagues describe him as a highly qualified professional with strong people orientation, a dynamic and smart worker who is dedicated to improving service delivery standards in high-pressure environments.

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Experience
23 Years
Current Role
Group Vice President
Job Level
Senior
Location
Frisco, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Charanjit cares about

AI in Customer Experience
He focuses on leveraging Gen AI-based solutions for care and tech services, believing humans are essential for interpreting AI insights and handling nuanced interactions.
Agent Experience
He emphasizes simplifying the agent experience by leveraging technology, believing it is a key component to improving the overall customer experience.
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Career

Work history

12-2025
Group Vice President
TTEC
3-2022 - 12-2025
Regional Head & Vice President - Customer Success & Sales
Tech Mahindra
4-2017 - 3-2022
Vice President - Strategic Accounts & Sales
[24]7
7-2014 - 3-2017
Associate Director- Offshore Customer Care & Tech Operations - Mobility and Fiber
AT&T
10-2009 - 7-2014
Associate Director - Offshore Operations
AT&T
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1996 - 1999
B.Com
Delhi University
Education details unavailable
St. Martin's Diocesan
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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