Charles Carter in

Charles Carter

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Care Coordinator II at Sunshine Health
📍 Winter Park, Florida, United States

With over 10 years of experience, Charles is a skilled Care Coordinator at Sunshine Health, focused on enhancing team results, nurturing morale, and retaining customers through superior relationship skills. He holds a Masters Degree from the University of Central Florida and is adept at teaching customer service methods to teams.

Outside of his professional role, Charles is a talented and published writer with an interest in important global topics. He is passionate about tapping into the vast knowledge and life experience of professionals from all age demographics to enrich the workforce and achieve better outcomes.

An interesting fact is that Charles contributed a book review of Al Gores "An Inconvenient Truth" to a 2013 publication on globalization.

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Experience
10 Years
Current Role
Care Coordinator II
Job Level
Junior
Location
Winter Park, Florida, United States
Personality Overview

How Charles shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Charles cares about

Customer Retention
His focus includes retaining customers through superior service, effective communication tactics, and building loyal relationships to maximize team effectiveness.
Team Effectiveness
Utilizes his knowledge of learning theories to effectively educate teams on customer service methods, processes, and procedures to increase results.
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Career

Work history

12-2016
Care Coordinator II
Sunshine Health
4-2016 - 11-2016
Test Evaluator / Tablet Operator
Kelly Services
2-2016 - 11-2016
Independent Consultant
Energy Network
9-2015 - 10-2016
Customer Service Representative
Robert Half - Office Team
10-2014 - 5-2015
Inbound Que Associate
US Tech Solutions / Aetna
In the press

Media appearances

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Education
2010 - 2013
Master's Degree
University of Central Florida
BA
University of Montevallo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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