Charles Convent

Critic
DISC Type : C

Vice-President at EuroCloud Europe - SaaS & Cloud Computing Community

Brussels Metropolitan Area, Belgium

Overview

Charles Convent is the Founder and CEO of Wello Solutions, a SaaS company specializing in field service management software. With over 29 years of experience, he leverages data-driven AI technology to enhance operational efficiency for companies with mobile workforces. He is an alumnus of KU Leuven.

Beyond his company, Charles is a key figure in the European cloud computing community. He founded EuroCloud Belgium, where he served as Chairman, and also held the position of Vice-President for EuroCloud Europe, championing the growth and adoption of SaaS across the continent.

He is currently focused on international expansion and is actively recruiting SaaS sales professionals to join his team.

Personality Overview

Precise

Objective Thinker

Information Seeker

They like to take decisions independently and do not seek others' support often.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Field Service Management
As the founder of Wello Solutions, he is an expert in streamlining installation, maintenance, and repair operations through specialized SaaS software.
SaaS & Cloud Growth
His leadership roles at EuroCloud at both the Belgian and European levels demonstrate a deep commitment to advancing the cloud computing industry.
Data-Driven Operations
His work centers on using data and AI to solve key FSM challenges like first-time fix rates, planning mismatches, and improving customer satisfaction.

Media Appearances

Charles has no verified media appearances

Work History

1-2010 - 1-2013
Vice-President at EuroCloud Europe - SaaS & Cloud Computing Community
10-2009 - 1-2011
Chairman at EuroCloud Belgium
9-1996
Founder & CEO at Wello Solutions

Education

2003 - 2004
Création & Croissance from Solvay Brussels School of Economics and Management
1989 - 1992
Master from KU Leuven

More Information

Social Presence :

Prographics :

Exp : 16 Location : Brussels Metropolitan Area, Belgium Job Level : Leadership Designation : Vice-President at EuroCloud Europe - SaaS & Cloud Computing Community
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Charles

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Charles take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Charles

Personality Compatibility


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