Charles Handwork

Evaluator
DISC Type : dsc

Vice President, ATM Infrastructure & Physical Security at Bank of Hope

Daytona Beach, Florida, United States

Overview

Charles Handwork is the Vice President of ATM Infrastructure & Physical Security at Bank of Hope, leveraging extensive experience from roles at NCR, Synovus, and Diebold Nixdorf. A US Marine Veteran and Certified Systems Engineer, he specializes in large-scale ATM deployment and project management. People who have worked with him describe him as organized, dedicated, and hard-working.

Outside of his primary role, Charles is a US Marine Veteran, a significant part of his background. He has a keen interest in leadership principles, believing that a leaders actions set the tone for the entire team and that demonstrating integrity and a strong work ethic is paramount.

Unique fact: He is a proud US Marine Veteran, a background that shapes his professional and personal outlook.

Personality Overview

Fast But Analytical

Quality Focused

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

ATM Infrastructure
His entire career, from engineer to VP, has focused on managing and deploying ATM fleets for major financial institutions like Bank of Hope and Golden 1 Credit Union.
Physical Security
This is a core responsibility in his current Vice President role, highlighting its importance in his day-to-day focus on protecting critical banking assets.
Leadership Principles
He publicly shares his thoughts on leadership, emphasizing the importance of leading by example and demonstrating integrity to inspire a team.

Media Appearances

Charles has no verified media appearances

Work History

3-2024
Vice President, ATM Infrastructure & Physical Security at Bank of Hope
6-2018 - 1-2024
Project Manager / ATM Deployment at NCR Atleos
6-2013 - 4-2018
ATM Deployment Manager at Synovus
3-2010 - 6-2013
ATM Administrator at Golden 1 Credit Union
12-1999 - 3-2009
System Engineer at Diebold Nixdorf

Education

Computer Science from Irvine Valley College
1999 - 2007
Certified Systems Engineer from Diebold

More Information

Social Presence :

Prographics :

Exp : 24 Location : Daytona Beach, Florida, United States Job Level : Senior Designation : Vice President, ATM Infrastructure & Physical Security at Bank of Hope
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Charles

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Charles take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Charles

Personality Compatibility


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