Charlie Kowalski

Doer
DISC Type : ds

Senior Director Now on Now Product and Enablement at ServiceNow

Plano, Texas, United States

Overview

Charlie has no verified overview

Personality Overview

Results Focused

Fast-paced

Long-term Focused

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Charlie has no verified topics they care about

Media Appearances

Charlie has no verified media appearances

Work History

5-2025
Senior Director Now on Now Product and Enablement at ServiceNow
5-2023 - 6-2025
Senior Director IT Operational Excellence at Johnson & Johnson
8-2020 - 5-2023
Senior Director Strategy and Transformation at PepsiCo
2-2018 - 8-2020
Senior Director Global IT Operations and Service Management at PepsiCo
8-2015 - 1-2018
Global Supply Chain CIO and Business partner at PepsiCo

Education

Master of Business Administration - MBA from DePaul University
Bachelor's degree from Purdue University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Plano, Texas, United States Job Level : Senior Designation : Senior Director Now on Now Product and Enablement at ServiceNow
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Insights For Selling To Charlie

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlie is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Charlie

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Charlie move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Charlie take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Charlie

Personality Compatibility


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