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Charlie Search

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Customer Success Manager at Kanpla
📍 Islington, England, United Kingdom

Charlie Search is an Acorn Award-winning Customer Success Manager at Kanpla, specializing in hospitality technology. A graduate of the University of Essex, he leverages his experience from BaxterStorey to enhance client satisfaction and drive the adoption of digital solutions and AI in the food service industry.

Outside of his professional role, Charlie is an active individual who recently completed the London Marathon. He enjoys adventurous team-building activities, such as indoor skydiving, and is passionate about fostering a supportive and collaborative work environment where immediate action and mutual support are key.

In 2023, he was named a "30 Under 30" Acorn Award winner, a prestigious honor recognizing the brightest young talent in the hospitality sector.

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Experience
7 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Islington, England, United Kingdom
Personality Overview

How Charlie shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Charlie cares about

Hospitality Tech
As a Customer Success Manager at Kanpla and an Acorn Award winner, he is at the forefront of implementing digital solutions for the food service industry.
AI in Food Service
He actively promotes Kanpla's AI platform, sharing content about how it can transform the industry and reduce administrative work for chefs.
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Career

Work history

1-2025
Customer Success Manager
Kanpla
3-2024 - 12-2024
Retail Manager
BaxterStorey
9-2022 - 3-2024
Account Manager
BaxterStorey
8-2021 - 8-2022
Event Coordinator
BaxterStorey
9-2017 - 8-2024
Hospitality Ambassador
Edge Foundation
In the press

Media appearances

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Education
2017 - 2019
Bachelor's degree
University of Essex
2011 - 2016
Education details unavailable
Bootham School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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