Charlie Woods

Enthusiast
DISC Type : i

Visitor Exprience Assistant at Science Museum Group

Swindon, England, United Kingdom

Overview

Charlie is a visitor experience professional currently with the Science Museum Group, leveraging a background in retail, hospitality, and heritage sectors. Their work is supported by a Foundation Degree in Journalism and Practical Media from the University of Plymouth, blending strong communication skills with customer-facing expertise.

Demonstrating a clear interest in technology, Charlie has pursued certifications in Microsoft Teams and computer literacy for both Mac and Windows. This suggests a personal drive to stay current with modern digital tools and operating systems, which complements their professional roles.

Charlies degree in Journalism and Practical Media provides a unique storytelling perspective within the customer and visitor experience field.

Personality Overview

Optimistic

Non-Confrontational

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Customer Experience
This is a core skill listed across multiple roles in the heritage and hospitality sectors, indicating a primary professional focus.
Heritage & Museums
Currently works for the Science Museum Group and previously held a similar role with Swindon Borough Council, showing a career focus in the museum sector.
Digital Collaboration Tools
Recently completed training for Microsoft Teams and posted about it, indicating an interest in virtual collaboration and messaging platforms.

Media Appearances

Charlie has no verified media appearances

Work History

7-2025
Visitor Exprience Assistant at Science Museum Group
1-2024 - 7-2025
Night Receptionist at Mollie's
10-2023
Museum Visitor Experience Assistant at Swindon Borough Council
5-2022 - 6-2023
Hotel Runner and Porter at THYME
8-2021 - 5-2022
Lydiard House Museum Visitor Experience Assistant at Swindon Borough Council

Education

2013 - 2015
Foundation degree from University of Plymouth

More Information

Social Presence :

Prographics :

Exp : 8 Location : Swindon, England, United Kingdom Job Level : Junior Designation : Visitor Exprience Assistant at Science Museum Group
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Insights For Selling To Charlie

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlie is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Charlie

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Charlie move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Charlie take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Charlie

Personality Compatibility


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