Charlotte Cramer in

Charlotte Cramer

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Head Of Customer Experience at Southern Water
📍 Greater Brighton and Hove Area, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
7 Years
Current Role
Head Of Customer Experience
Job Level
Mid-senior
Location
Greater Brighton and Hove Area, United Kingdom
Personality Overview

How Charlotte shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Charlotte cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2022
Head Of Customer Experience
Southern Water
11-2021 - 7-2022
Senior Manager of Business Readiness
EDF (UK)
4-2020 - 10-2021
Senior Manager - CX
EDF (UK)
9-2018 - 3-2020
Head of Brand & Marketing - RAP
EDF (UK)
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor of Science (B.Sc.)
Oxford Brookes University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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