Charlotte Harris

Energizer
DISC Type : I

Police Dispatch Lead at City of Austin

Round Rock, Texas, United States

Overview

Charlotte Harris is a Police Dispatch Lead with the City of Austin, serving in the Austin Regional Intelligence Centers Real Time Crime Center. Her career includes roles as a Communications Supervisor and a Certified Training Operator Coordinator, demonstrating extensive experience in emergency communications. She holds a High School Diploma from Lyndon B Johnson High School.


In her current role, she proactively monitors High Activity Location Observation (HALO) cameras to ensure public safety.

Personality Overview

Imaginative

Believer

Enthusiastic

They are really good at seeing what the long-term impacts of their decisions could be.  They are friendly, approachable and love to make new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Public Safety Monitoring
Her role involves proactively monitoring HALO cameras for criminal activity and public safety matters within the Real Time Crime Center.
Emergency Communications
Has a long career in emergency communications, including experience as a Communications Supervisor handling administrative duties and staff guidance.
Employee Training
Previously served as a CTO Coordinator, where she was responsible for assessing, coaching, and supporting new hires and their trainers.

Media Appearances

Charlotte has no verified media appearances

Work History

7-2018
Police Dispatch Lead at City of Austin
4-2018 - 7-2018
Inventory Control Specialist (Temporary Assignment) at City of Austin
3-2022
Cashier at Towne Park
12-2012
Communications Supervisor at City of Austin
6-2011 - 12-2012
CTO (Certified Training Operator) Coordinator at City of Austin

Education

1983 - 1987
High School Diploma from Lyndon B Johnson High School

More Information

Social Presence :

Prographics :

Exp : 23 Location : Round Rock, Texas, United States Job Level : Senior Designation : Police Dispatch Lead at City of Austin
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Insights For Selling To Charlotte

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlotte is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Charlotte

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Charlotte move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Charlotte take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Charlotte

Personality Compatibility


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