Charlotte Needes in

Charlotte Needes

Commander · DISC type D
Head of Product - Net-a-Porter & Mr Porter at LuxExperience
📍 London, England, United Kingdom

Charlotte Needes is a Head of Product at YOOX NET-A-PORTER, overseeing teams for Net-a-Porter & Mr Porter. A Durham University graduate and Certified Scrum Product Owner®, her expertise lies in platform migration and enhancing the customer experience for luxury e-commerce, including catalogue, content, and product discovery.

Charlotte shows a keen interest in the broader fashion tech landscape, publicly supporting the entrepreneurial ventures of former colleagues. Her career began in the niche market of luxury vintage goods, spanning fashion, design, and even classic cars, indicating a foundational passion for unique, high-value products.

Her early e-commerce role involved curating a product range that included luxury vintage fashion, wine, and classic cars.

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Experience
6 Years
Current Role
Head of Product - Net-a-Porter & Mr Porter
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Charlotte shows up

Very Quick
Impact-Driven
Strong-Willed

They are not always relationship oriented. More than the product, they care about the impact of the product. They prefer to be the ones controlling the conversation or defining the terms.

Priorities

Topics Charlotte cares about

Luxury E-commerce
Her career is centered on product leadership at the world's leading online luxury fashion retailers, including Net-a-Porter, Mr Porter, and YOOX.
Customer Experience
Her roles consistently focus on improving the full web and app customer journey, from product discovery and search to content interaction.
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Career

Work history

9-2025
Head of Product - Net-a-Porter & Mr Porter
LuxExperience
7-2024 - 9-2025
Head of Product - Catalogue, Content & Product Discovery
YOOX NET-A-PORTER
2-2024 - 6-2024
Lead Product Manager - Product Discovery Web & Apps
YOOX NET-A-PORTER
11-2021 - 2-2024
Lead Product Manager - Web Search & Browse
YOOX NET-A-PORTER
5-2011 - 5-2013
E-Commerce Coordinator
Vintage Seekers
In the press

Media appearances

Luxexperience unveils full leadership team for Net-A-Porter. Featured in FashionNetwork
See now
Education
2007 - 2010
Bachelor of Science (BSc)
Durham University
2010 - 2010
Short Course
London College of Fashion, University of the Arts London
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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