Charlotte Needes in

Charlotte Needes

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Head of Product - Net-a-Porter & Mr Porter at LuxExperience
📍 London, England, United Kingdom

Charlotte Needes is a Head of Product at YOOX NET-A-PORTER, overseeing teams for Net-a-Porter & Mr Porter. A Durham University graduate and Certified Scrum Product Owner®, her expertise lies in platform migration and enhancing the customer experience for luxury e-commerce, including catalogue, content, and product discovery.

Charlotte shows a keen interest in the broader fashion tech landscape, publicly supporting the entrepreneurial ventures of former colleagues. Her career began in the niche market of luxury vintage goods, spanning fashion, design, and even classic cars, indicating a foundational passion for unique, high-value products.

Her early e-commerce role involved curating a product range that included luxury vintage fashion, wine, and classic cars.

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Experience
6 Years
Current Role
Head of Product - Net-a-Porter & Mr Porter
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Charlotte cares about

Luxury E-commerce
Her career is centered on product leadership at the world's leading online luxury fashion retailers, including Net-a-Porter, Mr Porter, and YOOX.
Customer Experience
Her roles consistently focus on improving the full web and app customer journey, from product discovery and search to content interaction.
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Career

Work history

9-2025
Head of Product - Net-a-Porter & Mr Porter
LuxExperience
7-2024 - 9-2025
Head of Product - Catalogue, Content & Product Discovery
YOOX NET-A-PORTER
2-2024 - 6-2024
Lead Product Manager - Product Discovery Web & Apps
YOOX NET-A-PORTER
11-2021 - 2-2024
Lead Product Manager - Web Search & Browse
YOOX NET-A-PORTER
5-2011 - 5-2013
E-Commerce Coordinator
Vintage Seekers
In the press

Media appearances

Luxexperience unveils full leadership team for Net-A-Porter. Featured in FashionNetwork
See now
Education
2007 - 2010
Bachelor of Science (BSc)
Durham University
2010 - 2010
Short Course
London College of Fashion, University of the Arts London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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