Charlotte Richardson, CSM,  SAFe® Agilist in

Charlotte Richardson, CSM, SAFe® Agilist

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Sr. Manager, IT Delivery Management (Payments) at The Home Depot
📍 Atlanta Metropolitan Area, United States

Charlotte Richardson is a Senior Manager of IT Delivery at The Home Depot, specializing in payments. With certifications as a SAFe Agilist and CSM, she has a long history of managing large-scale IT projects and multi-million dollar budgets within merchandising and store systems.

Colleagues describe her as a respected and determined professional with excellent interpersonal skills. She is known for her positive attitude and her ability to turn challenging situations into successful outcomes, a trait highly praised in her recommendations.

Unique fact: A former colleague highlighted her unique ability to "turn lemons into lemonade, " underscoring her resilient and positive approach.

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Experience
19 Years
Current Role
Sr. Manager, IT Delivery Management (Payments)
Job Level
Middle
Location
Atlanta Metropolitan Area, United States
Personality Overview

How Charlotte shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Charlotte cares about

IT Delivery Management
Her entire career at The Home Depot has focused on IT project and delivery management, currently overseeing the payments domain.
Agile Methodologies
Holds certifications as a SAFe Agilist and Certified ScrumMaster, indicating expertise in applying agile frameworks to large projects.
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Career

Work history

2-2024
Sr. Manager, IT Delivery Management (Payments)
The Home Depot
6-2021
Manager, IT Delivery Management(Store Systems)
The Home Depot
6-2018 - 6-2021
Project Manager- (Merchandising IT)
The Home Depot
8-2004 - 5-2012
Project Management
Dialog Medical
1-2002 - 8-2004
Office Manager(2002-2003)-Systems Analyst(2003-2004)
Piedmont Healthcare
In the press

Media appearances

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Education
Master of Science - MS
Colorado State University Global
BS
DeVry University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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