Chayan Banerjee

Judge
DISC Type : Dc

Director, Presales Services at Oracle

Bengaluru, Karnataka, India

Overview

Chayan Banerjee is the Director of Presales Services at Oracle, leading the EMEA Cloud Systems business. He specializes in cloud infrastructure, AI, and Oracles database and engineered systems. People who have worked with him often describe him as a charismatic, proactive, and detail-oriented leader.

He has a proven track record of stabilizing high-risk enterprise customers by leading executive escalations and driving critical incidents to resolution, thereby restoring long-term customer confidence.

Personality Overview

Generally Skeptic

Demanding

Quality Focused

They like to act fast and expect others to do the same.  They respond well to strong and respectful communication. More than the product, they care about the effectiveness of the product.

Topics They Care About

Critical Customer Management
His profile highlights his role as a champion for stabilizing high-risk enterprise customers and leading executive escalations to successful resolutions.
AI in Cloud Infrastructure
His headline and shared content indicate a strong focus on the intersection of Artificial Intelligence and Oracle's cloud and database solutions.
Presales Leadership
He leads a senior presales engineering team across EMEA, mentoring them through complex engagements and interfacing with sales, product management, and customers.

Media Appearances

Chayan has no verified media appearances

Work History

6-2024
Director, Presales Services at Oracle
1-2019 - 5-2024
Senior Manager Presales Services - Cloud Systems at Oracle
6-2014 - 1-2019
Technical Support Senior Manager – Oracle Linux, Oracle Virtual Machine (OVM) at Oracle
6-2011 - 6-2014
Customer Incident Manager - Engineered Systems at Oracle
3-2010 - 6-2011
Service Delivery Manager - Infrastructure at iGATE Global Solutions

Education

1997 - 2000
Education details unavailable from West Bengal State Council of Technical Education
1996 - 1998
Education details unavailable from University of Calcutta

More Information

Social Presence :

Prographics :

Exp : 25 Location : Bengaluru, Karnataka, India Job Level : Mid-senior Designation : Director, Presales Services at Oracle
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Insights For Selling To Chayan

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chayan is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Chayan

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Chayan move?

  • They can take decisions very fast if you manage to convince them.
  • Can Chayan take some risk or not?

  • The risks don’t matter much to them.

You And Chayan

Personality Compatibility


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