Cheryl White

Go-getter
DISC Type : d

Billing Operations Manager at Business Stream

Livingston, Scotland, United Kingdom

Overview

Cheryl is an experienced operations manager with a history across the water, financial services, and telecommunications industries. Her expertise lies in people management, analysis, and project delivery, supported by an MSc in Business Management from Edinburgh Napier University.

She is actively growing her team at Business Stream, recently hiring for roles in metering and billing.

Personality Overview

Fast-Paced

Vision Oriented

Direct & Candid

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

Billing Operations
As the Billing Operations Manager, she is directly responsible for this function and is actively hiring specialists for her team.
People Management
This is a core skill listed throughout her professional history, highlighting her focus on leading and developing teams.
Change Management
Her experience at multiple companies like Sky and Royal London lists change management as a key skill, indicating a focus on business transformation.

Media Appearances

Cheryl has no verified media appearances

Work History

9-2024
Billing Operations Manager at Business Stream
4-2018 - 9-2024
Insight Analyst at Sky
2-2017 - 2-2018
Business Analyst at Royal London
11-2014 - 2-2017
Compliance and Audit Consultant at Lloyds Banking Group
2-2012 - 11-2014
Customer Service Advisor at Sky

Education

2014 - 6-2017
Master of Science - MS from Edinburgh Napier University
2006 - 2010
BA from University of Stirling

More Information

Social Presence :

Prographics :

Exp : 13 Location : Livingston, Scotland, United Kingdom Job Level : Middle Designation : Billing Operations Manager at Business Stream
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Insights For Selling To Cheryl

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Make sure that you you respond to any queries from them quickly
  • Highlight the competitive differentiation of your product

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cheryl is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Cheryl

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Cheryl move?

  • Their decision making speed is somewhere in the middle.
  • Can Cheryl take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Cheryl

Personality Compatibility


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