Chetan Bhatt

Enthusiast
DISC Type : i

Service Deliver Manager at Tokio Marine Management Australasia

Blacktown, New South Wales, Australia

Overview

Chetan is a meticulous Service Delivery Manager at Tokio Marine Management Australasia, specializing in build and release management for web applications. With a Bachelor of Engineering from the University of Rajasthan, his career is focused on improving IT projects from conception to delivery. People who have worked with him describe him as a "proactive team player" and "flexible".

His professional interests include process automation and agile methodologies, demonstrated by his posts about the Robotic Process Automation (RPA) Lifecycle and certifications as a Professional Scrum Master and SAFe Practitioner. He follows developments at companies like Commonwealth Bank and the Financial Times.

He is a Certified SAFe Practitioner and a Professional Scrum Master (PSM I).

Personality Overview

Story Driven

Optimistic

Amiable & Agreeable

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Release Management
His career is centered on build and release management for web-based applications, with hands-on experience managing the Guidewire Insurance suite.
Agile Methodologies
Holds certifications as a Professional Scrum Master (PSM I) and a SAFe Practitioner, indicating a strong commitment to Agile frameworks.
Service Delivery
As a Service Delivery Manager, he owns incident and change processes, focusing on performance, reporting, and service improvement.

Media Appearances

Chetan has no verified media appearances

Work History

5-2022
Service Deliver Manager at Tokio Marine Management Australasia
1-2019 - 5-2022
Service Delivery Manager at Capgemini
9-2017 - 1-2019
Transition Manager at Capgemini
9-2017
Application Lead at Capgemini

Education

2004 - 2008
B.E from UNIVERSITY OF RAJASTHAN

More Information

Social Presence :

Prographics :

Exp : 8 Location : Blacktown, New South Wales, Australia Job Level : Middle Designation : Service Deliver Manager at Tokio Marine Management Australasia
URL has been copied!

Insights For Selling To Chetan

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chetan is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Chetan

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Chetan move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Chetan take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Chetan

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.