Chetna Mathur

Evaluator
DISC Type : cds

Vice President Human Resources at NatWest Group

Delhi, India

Overview

Chetna Mathur is a Vice President HR Business Partner at NatWest Group with 15 years of cross-industry experience in banking and technology. A graduate of NMIMS Mumbai, she specializes in aligning people strategies with business goals and is described by colleagues as talented and hardworking.

She was named one of BW Peoples HR 40 under 40 in 2024.

Personality Overview

Hard To Convince

Quality Focused

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Women's Career Restart
She launched and champions 'Wish'—an award-winning career restart program for women at NatWest, which is now in its second edition.
Culture of Experimentation
She actively promotes building a mindset of curiosity and continuous improvement across all business functions, not just within technology.
HR Leadership
Hosts 'Career Diaries' sessions with senior leaders to share insights and guidance with aspiring HR professionals.

Media Appearances

Chetna has no verified media appearances

Work History

8-2022
Vice President Human Resources at NatWest Group
12-2020 - 8-2022
Vice President Employee Relations at NatWest Group
8-2018 - 12-2020
Associate Vice President at NatWest Group
5-2013 - 8-2018
Senior Human Resources Manager at ICICI Bank
6-2011 - 4-2013
Student at Narsee Monjee College of Management Studies

Education

2011 - 2013
MBA from SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
2004 - 2008
B.Tech from Aligarh Muslim University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Delhi, India Job Level : Senior Designation : Vice President Human Resources at NatWest Group
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Insights For Selling To Chetna

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chetna is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Chetna

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Chetna move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Chetna take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Chetna

Personality Compatibility


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