Chinmaya Jadhav

Captain
DISC Type : DS

Senior Specialist - Client Success at Talent Recruit Software Pvt. Ltd.

Mumbai, Maharashtra, India

Overview

Chinmaya Jadhav is a Customer Success Specialist with deep expertise in the SaaS sector, particularly with HRMS and ATS platforms. He manages the complete lifecycle for over 68 enterprise and SMB clients, focusing on onboarding, product adoption, and long-term retention. He is an alumnus of Thakur College of Science & Commerce.

He has a keen professional interest in what constitutes a positive work environment, demonstrated by his focus on HR-centric technologies and following organizations like Great Place To Work India.

Chinmaya successfully manages two distinct client portfolios simultaneously: 43 HRMS accounts and 25 ATS accounts.

Personality Overview

Consummate Professional

Output-Driven

Planner & Achiever

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

SaaS Client Lifecycle
Manages the end-to-end client journey, including onboarding, implementation, quarterly business reviews (QBRs), and ensuring long-term customer retention.
HR Tech Platforms
Holds specialized experience in both Human Resource Management Systems (HRMS) and Applicant Tracking Systems (ATS), serving a diverse client base.
Product Adoption
Focuses on delivering effective product training and developing strategies to drive deep and successful user adoption for HR and Talent Acquisition teams.

Media Appearances

Chinmaya has no verified media appearances

Work History

6-2025
Senior Specialist - Client Success at Talent Recruit Software Pvt. Ltd.
8-2024 - 2-2025
Customer Success Lead at peopleHum
1-2024 - 8-2024
Sr. Customer Success Associate at peopleHum
3-2023 - 8-2024
Customer Success Associate at peopleHum
9-2022 - 3-2023
Customer Success Associate at peopleHum at peopleHum

Education

2017 - 2020
Education details unavailable from Alkesh Dinesh Mody Institute for Financial & Management Studies
Higher secondary from Thakur College of Science & Commerce

More Information

Social Presence :

Prographics :

Exp : 4 Location : Mumbai, Maharashtra, India Job Level : Junior Designation : Senior Specialist - Client Success at Talent Recruit Software Pvt. Ltd.
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Insights For Selling To Chinmaya

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chinmaya is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Chinmaya

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Chinmaya move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Chinmaya take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Chinmaya

Personality Compatibility


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