Chintan Lakhani

Captain
DISC Type : DS

Program Manager Program Management Office at Kenvue

Pune District, Maharashtra, India

Overview

Chintan Lakhani is a Senior Program and Operations Leader specializing in turning complex projects into efficient, shippable systems. His expertise spans digital transformation, customer experience, and PMO leadership in sectors like healthcare and tech. He holds certifications in Project Management and Business Process Improvement and is described by colleagues as sharp, methodical, and efficient.

Based on his writing, Chintan appears to be a reflective individual who values authentic connections and personal growth. He appreciates quiet moments for reflection and expresses gratitude for the collaborations and insights gained throughout his professional journey.

Unique fact: Chintan is actively building Agentic AI Workflows to improve customer experience, service delivery, and business transformation processes.

Personality Overview

Decisive But Calm

Output-Driven

Consummate Professional

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Agentic AI Workflows
His professional headline explicitly states he is focused on building agentic AI workflows for CX, delivery, and transformation.
Strategy Execution
He has noted that most business strategies fail in execution and highlights the importance of keeping projects on track when reality hits.
Independent Consulting
He has over a decade of experience as an independent consultant and hosts a podcast titled "Consulting Redefined" on the topic.

Media Appearances

Chintan has no verified media appearances

Work History

2022 - 2023
Program Manager Program Management Office at Kenvue
2021
Senior Talent Partner at Meyrahkee
2021 - 2023
Program Manager Program Management Office at Johnson & Johnson
2019
Senior PMO / Business Consultant at Independent Consultant
2018 - 2019
Head - Customer Experience - Asia Pacific at MSX International

Education

2015 - 2015
MDP from Indian Institute of Management Ahmedabad
Bachelor's degree from Indira Gandhi National Open University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Pune District, Maharashtra, India Job Level : Senior Designation : Program Manager Program Management Office at Kenvue
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Insights For Selling To Chintan

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Let them know of potential risks but suggest mitigation methods alongside
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chintan is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Chintan

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Chintan move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Chintan take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Chintan

Personality Compatibility


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