Chirag Gandhi

Commander
DISC Type : D

SVP and Group CTO at Mphasis

Princeton Junction, New Jersey, United States

Overview

Chirag Gandhi is the SVP and Group CTO at Mphasis, where he leads innovation in enterprise solutions with a focus on customer-first technology. Described as an exceptional thought leader, he drives business transformation using cloud computing and agile methodologies. He recently earned a PhD in Organizational Development, Change, and Effectiveness from Sacred Heart University.

He recently completed his PhD with research focused on how organizational design affects the ability of IT service providers to innovate while also operating efficiently.

Personality Overview

Very Quick

Decisive

Candid & Clear

They are not focused on building rapport and relationships.  They like to act fast and expect others to do the same. They respond well to strong and respectful communication.

Topics They Care About

Organizational Ambidexterity
The core topic of his recent, successfully defended PhD dissertation, focusing on how mid-sized IT organizations can manage innovation and efficiency simultaneously.
Customer-First Tech
His strategic leadership is centered on propelling organizations towards being customer-first through the application of innovative technology and CRM.
Enterprise Architecture
A consistent theme in his leadership roles and personal posts, where he emphasizes robust architecture, including non-functional requirements like data deletion.

Media Appearances

Mphasis SVP and Group CTO Joins the Vendor Forum. Featured in DevOps Digest

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Why Agentic QA Is the Future CIOs Must Champion. Featured in Mphasis Corporate News

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Work History

10-2023
SVP and Group CTO at Mphasis
12-2022 - 9-2023
Product Advisor at Compliance Cart
3-2022 - 9-2023
Chief Technology Officer at McorpCX
2021 - 2021
CIO - Core Banking Transformation at Banco Azteca
2018 - 2021
Chief Architect and Head of Planning & Innovation at Grupo Salinas

Education

Doctor of Philosophy - PhD from Sacred Heart University
Post Graduate Program from The University of Texas at Austin

More Information

Social Presence :

Prographics :

Exp : 29 Location : Princeton Junction, New Jersey, United States Job Level : Leadership Designation : SVP and Group CTO at Mphasis
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Insights For Selling To Chirag

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chirag is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Chirag

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Chirag move?

  • They can take decisions very fast if you manage to convince them.
  • Can Chirag take some risk or not?

  • The risks don’t matter much to them.

You And Chirag

Personality Compatibility


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