Chris Ackermann

Pioneer
DISC Type : dsi

Head of Developer Success Engineering at LiveKit

Portland, Maine, United States

Overview

Chris Ackermann is the Head of Developer Success Engineering at LiveKit, with a background that includes senior partner engineering and developer experience roles at Facebook, OpenSea, and Dapper Labs. A graduate of Villanova University (BSEE) and Rutgers University (MBA), colleagues describe him as an outstanding performer, a terrific partner, and an effective leader.

His career has notably tracked major technology waves, moving from leadership roles in social media and web3 to his current focus on real-time communication and AI.

Personality Overview

Decisive But Friendly

Friendly But Fast

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Voice & Conversational AI
Based on his recent activity, he is heavily focused on the development of voice AI agents and open-source models for more natural-feeling conversational AI.
Developer Ecosystems
His entire career, from Facebook to OpenSea and LiveKit, has centered on building and nurturing developer communities through success engineering, relations, and strategic partnerships.
Strategic Partnerships
This is a core component of his current role and past experience, including leading partner engineering at Facebook to drive ecosystem growth.

Media Appearances

Chris has no verified media appearances

Work History

9-2024
Head of Developer Success Engineering at LiveKit
6-2023
Founder at Alidade Labs
9-2022 - 6-2023
Principal Product Manager, Flow Developer Ecosystem at Dapper Labs
2-2022 - 7-2022
Head of Developer Experience at OpenSea
2-2017 - 2-2022
Senior Director, Partner Engineering at Facebook

Education

1995 - 1999
BSEE from Villanova University
2003 - 2007
MBA from Rutgers University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Portland, Maine, United States Job Level : Mid-senior Designation : Head of Developer Success Engineering at LiveKit
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • During followups, use calls or text if needed, they should be fine
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Chris

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They are generally fast movers and can take quick decisions
  • Can Chris take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Chris

Personality Compatibility


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