Chris Ciarlone in

Chris Ciarlone

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User Services Manager at Shawmut Design and Construction
📍 Boston, Massachusetts, United States

Chris Ciarlone is a User Services Manager at Shawmut Design and Construction, focusing on enhancing customer service, driving technological innovation, and optimizing IT cost efficiency. He holds a Bachelors degree from Bryant University and an advanced management certificate from Babson F.W. Olin Graduate School of Business, underscoring his expertise in IT operations.

Outside of his primary career in IT, Chris has a significant background in real estate. He previously served as an Operations Manager for a realty group, where he handled transactions, supplies, and worked alongside real estate photographers. People who have worked with him often describe him as professional, considerate, and highly motivated.

He once started as an unpaid intern at a real estate company and was promoted to their full-time Operations Manager within two years.

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Experience
11 Years
Current Role
User Services Manager
Job Level
Middle
Location
Boston, Massachusetts, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Chris cares about

IT User Experience
His current role as User Services Manager is centered on improving customer service and support for internal technology users.
Construction Technology
His entire IT career has been within the construction industry at firms like Shawmut and Suffolk, focusing on field and office technology.
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Career

Work history

5-2024
User Services Manager
Shawmut Design and Construction
5-2022 - 5-2024
Senior IT Analyst
Suffolk Construction
11-2019 - 6-2022
Field Services Technician
Suffolk Construction
6-2019 - 11-2019
Information Technology Analyst I
Suffolk Construction
1-2019 - 5-2019
IT Services Analyst II
Babson College
In the press

Media appearances

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Education
2013 - 2017
Bachelor's degree
Bryant University
2018 - 2019
Certificate of Advanced Management
Babson F.W. Olin Graduate School of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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