Chris Latch

Enthusiast
DISC Type : i

Senior Consultant, Technology Services at Crystal Technologies Group

West Chester, Pennsylvania, United States

Overview

Chris Latch is a Senior Consultant at Crystal Technologies with over 17 years of experience in the pharmaceutical, healthcare, and manufacturing sectors. He is ITIL certified, holds a diploma from The Chubb Institute, and specializes in IT strategy, cloud solutions, and project management. Colleagues describe him as knowledgeable, dedicated, and detail-oriented.

Based on his work and activities in the Philadelphia area, Chris appears to have an interest in local sports, having attended a Philadelphia Eagles game for a company event. He has also been recognized for his involvement in the local community, though specific activities are not detailed publicly.

In his first year at Crystal Technologies, Chris received the companys 2016 Spurlin Award of Excellence, an honor rarely given to a new employee.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Cloud Migration
His role at Crystal Technologies involves partnering with leaders to provide strategic solutions for complex connectivity and cloud challenges, specifically supporting UCaaS migrations.
IT Project Management
He has extensive experience streamlining complex, multi-company projects by facilitating the identification, resolution, and documentation of technical issues for key stakeholders.
Client Experience
He won a company-wide award for his dedication to the client experience and his ability to build strong relationships with the vendor portfolio.

Media Appearances

Chris has no verified media appearances

Work History

1-2016
Senior Consultant, Technology Services at Crystal Technologies Group
8-2006 - 12-2015
Senior Consultant at Navigate Corporation
Project Manager at Theorem Clinical Research
1-2004 - 5-2006
Manger, IT Operations at NHS Human Services
1-2003 - 1-2004
President at Citadel Information Technology Services

Education

2002 - 2006
Education details unavailable from Delaware County Community College
1998 - 1999
Diploma in Computer Technical Support from The Chubb Institute

More Information

Social Presence :

Prographics :

Exp : 22 Location : West Chester, Pennsylvania, United States Job Level : Senior Designation : Senior Consultant, Technology Services at Crystal Technologies Group
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Chris

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Chris take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Chris

Personality Compatibility


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