Chris Shaw

Observer
DISC Type : ci

Chief Technology Officer at Jet2.com and Jet2holidays

United Kingdom

Overview

Chris Shaw serves as the Chief Technology Officer for Jet2. com and Jet2holidays. A graduate of the University of Bristol and Birkbeck, his career is marked by leading significant technological transformations as CIO for major brands like Selfridges and Dunelm, where he has driven substantial digital and revenue growth.

He actively supports and recommends former colleagues within his professional network, indicating a strong value placed on team and relationships.

As CIO at Dunelm, Chris led a technology transformation that supported a seven-fold increase in the companys digital revenue contribution.

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Digital Transformation
His career highlights at Selfridges and Dunelm involve leading technology functions through major transformations to enable significant business and digital growth.
Retail & Travel Tech
Possesses extensive experience leading technology strategy in high-profile retail (Selfridges, Dunelm) and travel (Jet2. com) companies.
Team Leadership
He publicly shares posts recommending former colleagues, showing a commitment to nurturing and supporting professional talent.

Media Appearances

Chris has no verified media appearances

Work History

6-2025
Chief Technology Officer at Jet2.com and Jet2holidays
8-2020 - 6-2024
Chief Information Officer at Selfridges
6-2013 - 8-2020
Chief Information Officer at Dunelm (Soft Furnishings) Ltd
10-2011 - 4-2013
Director of IT Services at Carphone Warehouse (Now Currys plc)
10-2010 - 10-2011
Director of IT Services and Group Operations Transformation at Best Buy Europe

Education

1991 - 1994
BSc from University of Bristol
Master of Science - MSc from Birkbeck, University of London

More Information

Social Presence :

Prographics :

Exp : 31 Location : United Kingdom Job Level : Leadership Designation : Chief Technology Officer at Jet2.com and Jet2holidays
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Share testimonials from known people and give multiple examples of product value
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Chris

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Chris take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Chris

Personality Compatibility


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