Chris Smith

Critic
DISC Type : C

Guest experience host at ABBA Voyage

London, England, United Kingdom

Overview

Chris is a London-based coach and learning consultant with over 25 years of experience, primarily in the travel and IT sectors. He has driven talent development strategies for major companies like Equinix and the BBC. People who have worked with him often describe him as personable, vivacious, and invaluable.

Outside of his corporate consulting, Chris works as a Guest Experience Host for ABBA Voyage. This suggests a passion for live music and events, and for creating positive and memorable experiences for people in a non-traditional business setting.

He is a certified Master Practitioner of Neuro Linguistic Programming (NLP).

Personality Overview

ROI Driven

Objective Thinker

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Talent Development
As Senior Talent Development Manager at Equinix, he drove the development of the company's talent pool across the entire EMEA region.
Career Coaching
He has extensive experience providing one-on-one career change coaching, running interview skills courses, and leading CV clinics, notably as an associate for the BBC.
Bespoke Learning Solutions
His background includes developing and delivering bespoke, "Equinized" learning solutions to help organizations scale and grow effectively.

Media Appearances

Chris has no verified media appearances

Work History

8-2022
Guest experience host at ABBA Voyage
4-2020
Coach, Trainer & Learning Consultant at WEST 4 CONSULTING LIMITED
7-2014 - 4-2020
Senior Talent Development Manager EMEA at Equinix
4-2013 - 6-2014
Interim Learning & Development Manager at Equinix at Equinix
7-2014
CareerLink Associate at BBC

Education

2-2022 - 5-2024
Bachelors of science from The Open University
1979 - 1981
OND Business Studies from HCFE

More Information

Social Presence :

Prographics :

Exp : 21 Location : London, England, United Kingdom Job Level : Senior Designation : Guest experience host at ABBA Voyage
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Chris

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Chris take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Chris

Personality Compatibility


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