Chris Tocco

Questioner
DISC Type : c

Customer Success Manager at ZoomInfo

United States

Overview

Chris has no verified overview

Personality Overview

Not Easily Convinced

Cautious & Analytical

Price-Sensitive

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Chris has no verified topics they care about

Media Appearances

Chris has no verified media appearances

Work History

7-2025
Customer Success Manager at ZoomInfo
2-2025 - 7-2025
Team Lead, Customer Experience Development at ZoomInfo
7-2023 - 2-2025
Customer Experience Development Specialist at ZoomInfo
1-2023 - 7-2023
Outbound Strategic Customer Sales Development Representative at ZoomInfo
11-2022 - 12-2022
Outbound Enterprise Customer Sales Development Representative at ZoomInfo

Education

2006 - 2009
Master of Fine Arts - MFA from The A.C.T. Conservatory
2002 - 2006
Bachelor of Arts - BA from Boston College

More Information

Social Presence :

Prographics :

Exp : 14 Location : United States Job Level : Middle Designation : Customer Success Manager at ZoomInfo
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Chris

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Chris take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Chris

Personality Compatibility


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