Christina Colligan in

Christina Colligan

Critic · DISC type C
Senior Manager of Customer Support at Calendly
📍 Las Vegas, Nevada, United States

Christina is a seasoned customer support leader at Calendly with a background at Zappos and MZ. She specializes in building best-in-class customer experiences and scaling high-performing teams. Described by colleagues as inspiring and compassionate, she is also a Certified Facilitator of Holacracy Practice.

She is a strong advocate for human-centric principles in business, believing that success starts with a focus on people. Her philosophy is evident in her posts, such as, "Start with Human. Deliver Wow through Service. " She maintains an interest in business and financial news.

During her time at Zappos, she noted the immense value of immersing every single new hire, regardless of role, in the companys culture and values through an intensive orientation.

Read the full overview →
Experience
19 Years
Current Role
Senior Manager of Customer Support
Job Level
Middle
Location
Las Vegas, Nevada, United States
Personality Overview

How Christina shows up

Information Seeker
ROI Driven
Precise

They prefer to analyze logically and value objective facts over emotions. They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Priorities

Topics Christina cares about

Culture Immersion
Championed Zappos's intensive onboarding for all employees, believing the investment grounds everyone in the company's core values and commitment to service.
People-First Leadership
Her recommendations highlight her as a compassionate service leader who puts her team's needs first, a philosophy reflected in her posts about focusing on people.
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Career

Work history

5-2022
Senior Manager of Customer Support
Calendly
5-2019 - 7-2022
Head Of Customer Support
The Getaway Club
9-2017 - 5-2019
Director, Customer Service
MZ
9-2015 - 9-2017
Senior Manager Customer Service
MZ
1-2007 - 6-2015
Customer/Employee Experience Manager (Supervisor/ZCLT)
Zappos Family of Companies
In the press

Media appearances

Christina Colligan – Senior Manager of Customer Support at Calendly (The Org profile). Featured in The Org
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Education

Christina has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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