Cindy Grass

Visionary
DISC Type : Ds

Head of HR, Global at Pollination

Greater Sydney Area, Australia

Overview

Cindy Grass is the founder and Chief People Officer of The People Essence, providing fractional HR expertise. With over 30 years of experience at multinationals like GroupM, Coca-Cola, and Accenture Song, she specializes in driving people-centered change and leadership development. Her colleagues describe her as strategic, pragmatic, wise, and collaborative.

Based on the Northern Beaches of Sydney, Cindy is a reflective individual who enjoys contemplating personal growth, happiness, and effective communication, often drawing inspiration from authors like James Clear. She maintains a daily workout routine to stay grounded and is a certified Mental Health First Aider, reflecting her passion for wellbeing.

She was featured in the "HR in the Hot Seat" series by Human Resources Director magazine, where she shared her insights on talent strategy.

Personality Overview

Big Vision Person

Fast But Thoughtful

Early Adopter

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

People-Centric Cultures
Her entire career and current business focus on creating workplaces where employees feel valued, motivated, and engaged to drive organizational success.
Leadership Development
As an accredited executive coach and seasoned HR leader, she is passionate about challenging and developing leaders to help them grow and succeed.
Continuous Learning
She holds a Master's degree and multiple certifications and shares insights from authors like James Clear, demonstrating a commitment to ongoing personal and professional growth.

Media Appearances

Cindy has no verified media appearances

Work History

7-2025 - 4-2026
Head of HR, Global at Pollination
5-2024
Chief People Officer at The People Essence
5-2024
Managing Director | Fractional Chief People Officer at The People Essence
2-2024
Mentor at Global Mentorship
4-2022 - 5-2024
Head of People & Culture APAC at Fiftyfive5, part of Accenture Song

Education

2-2021 - 7-2021
Cert IV from MRWED Training & Assessment
2012 - 2014
Masters from Charles Sturt University
2011 - 2012
ACC from ICC international coaching federation
2010 - 2011
Graduate Certificate in Human Resource Management from Charles Sturt University

More Information

Social Presence :

Prographics :

Exp : 35 Location : Greater Sydney Area, Australia Job Level : Leadership Designation : Head of HR, Global at Pollination
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Insights For Selling To Cindy

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cindy is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Cindy

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Cindy move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Cindy take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Cindy

Personality Compatibility


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