CJ Green in

CJ Green

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Director Of Customer Service at Gap Inc.
📍 Reno, Nevada, United States

CJ Green is a results-driven executive with over 20 years of experience leading customer service operations at Fortune 100 companies like Gap Inc. and Verizon. He specializes in driving long-term growth by building performance-driven cultures and implementing strategic process improvements. He has a unique educational background in Nuclear Engineering from the Naval Nuclear Power School.

His career began in the military, where he studied Nuclear Engineering at the Naval Nuclear Power Training Command.

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Experience
13 Years
Current Role
Director Of Customer Service
Job Level
Mid-senior
Location
Reno, Nevada, United States
Personality Overview

How CJ shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics CJ cares about

Agentic AI Strategy
His current role at Gap Inc. involves the strategic implementation of Agentic AI to enhance customer service delivery and improve operational efficiency.
Employee Development
Focuses on building performance-driven cultures through employee development and engagement, with a colleague noting he goes the "extra mile" for his team.
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Career

Work history

5-2019
Director Of Customer Service
Gap Inc.
9-2017 - 3-2018
Regional Director Customer Care
United Natural Foods
12-2010 - 1-2017
Director of Customer Care
Verizon Wireless
Associate Director, Customer Care
Verizon Wireless
Manager, Retail Sales
Verizon Wireless
In the press

Media appearances

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Education
1994 - 1996
Nuclear Engineering
Nuclear Power School - Naval Nuclear Power Training Command (NNPTC)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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