Claire Gillies in

Claire Gillies

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Chief Executive Officer-Consumer at BT Group
📍 United Kingdom

Claire Gillies is the Vice President, Consumer at BT Group, leveraging extensive experience from her previous role as President at Bell. An MBA graduate and a recognized top executive in Canada, she specializes in consumer-focused strategy and channel management within the telecommunications industry.

Outside of her executive career, Claire is a dedicated mother to two sons. She is also an avid runner with a passion for endurance sports, having successfully completed two full marathons, which speaks to her personal drive and discipline.

Unique fact: She is an accomplished marathon runner, having completed two, showcasing her commitment and resilience outside the corporate world.

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Experience
25 Years
Current Role
Chief Executive Officer-Consumer
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Claire cares about

Consumer Telecoms
Her senior career, including presidencies at Bell and her current VP role at BT, has been dedicated to leading the consumer divisions of major telecommunications firms.
Retail Channel Strategy
As a former President of The Source and SVP of Bell Channels, she directly managed all retail operations, including corporate stores, dealers, and third-party retailers.
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Career

Work history

4-2025
Chief Executive Officer-Consumer
BT Group
12-2024 - 4-2025
CEO Designate
BT Group
2-2022 - 8-2023
President Consumer Division (Wireless & Residential) & EVP Marketing
Bell
1-2020 - 2-2022
President, Bell Wireless Division
Bell
2-2019 - 1-2020
Senior Vice President, Bell Channels & President of The Source
Bell
In the press

Media appearances

Interview: Claire Gillies - CEO, Consumer, BT Group. Featured in Mobile World Live
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Claire Gillies, CEO, BT Group's Consumer Division. Featured in Safer Internet
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Education
2016 - 2016
Leadership Development Program
Harvard Business School
2016 - 2016
Leadership Development Program
INSEAD
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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