Zahyan Nulwala

Enthusiast
DISC Type : i

Sales Guide at BT Group

London, England, United Kingdom

Overview

Zahyan is a recent MSc Management graduate from Durham University, now in a sales role at BT Group. His experience at consumer brands like Nike and Gymshark has informed his data-driven approach to driving pipeline growth, increasing account value, and exceeding conversion targets. He is also a certified HubSpot Sales Hub Software user.

Personality Overview

Amiable & Agreeable

Story Driven

Optimistic

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Sales Conversion
He focuses on exceeding performance targets, recently celebrating a 71% combined sales conversion rate with 53% upgrades in his role at BT Group.
AI in Retail
His Master's dissertation at Durham University explored how leading brands use AI to improve demand forecasting in omnichannel retail supply chains.
Customer Loyalty
Believes that tailored, data-driven conversations are key to driving genuine customer loyalty, an insight gained from his experience at Nike and Gymshark.

Media Appearances

Zahyan has no verified media appearances

Work History

11-2025
Sales Guide at BT Group
10-2024 - 10-2025
Sales Associate at Gymshark
9-2023 - 10-2024
Sales Associate at Nike
4-2023 - 9-2023
D2AS associate at Amazon
5-2021 - 6-2021
Buisness development intern at goDutch

Education

9-2023 - 9-2024
Msc management from Durham University
2019 - 2022
Bachelor of Business Administration - BBA from NMIMS School of Branding and Advertising

More Information

Social Presence :

Prographics :

Exp : 3 Location : London, England, United Kingdom Job Level : N/A Designation : Sales Guide at BT Group
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Insights For Selling To Zahyan

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zahyan is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Zahyan

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Zahyan move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Zahyan take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Zahyan

Personality Compatibility


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