Claire Hough

Enthusiast
DISC Type : i

Chief Executive Officer at Getlabs

Palo Alto, California, United States

Overview

Claire Hough is the CEO of Getlabs, a leader in at-home diagnostics. With a background as a CTO at high-growth companies like Carbon Health, she excels in scaling technology organizations and product strategy. She holds both a BS and MS from the University of California, Berkeley.

She is passionate about fostering a more inclusive tech ecosystem. Claire actively supports the next generation of B2B technology and diverse founders through her involvement with organizations like Operator Collective, The New Club, and the Black Venture Institute.

Peers and direct reports frequently describe her leadership style as intelligent, pragmatic, motivational, and kind yet direct.

Personality Overview

Non-Confrontational

Story Driven

Consensus Focused

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Healthcare Innovation
As CEO of Getlabs and former CTO of Carbon Health, she is focused on using technology to improve patient access and close gaps in care.
At-Home Diagnostics
Her company, Getlabs, is a leading platform for sending mobile phlebotomists to patient homes to improve adherence and convenience.
Scaling Tech Teams
She has significant experience leading technology organizations through hypergrowth phases, notably scaling Carbon Health's team from 40 to 160 members.

Media Appearances

Getlabs Announces Claire Hough as Chief Executive Officer. Featured in PR Newswire

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At-home blood testing startup appoints CEO - South Florida .... Featured in South Florida Business Journal

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Work History

1-2025
Chief Executive Officer at Getlabs
7-2023 - 2-2025
Chief Product & Technology Officer at Getlabs
9-2024
CTO Advisory Board Member at Bain Capital Ventures
9-2019
LP at Operator Collective
1-2021 - 2-2023
Chief Technology Officer at Carbon Health

Education

MS from University of California, Berkeley
BS from University of California, Berkeley

More Information

Social Presence :

Prographics :

Exp : 6 Location : Palo Alto, California, United States Job Level : Leadership Designation : Chief Executive Officer at Getlabs
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Claire

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Claire move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Claire take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Claire

Personality Compatibility


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