Claire Reed

Go-getter
DISC Type : d

Senior Implementation Manager at Simpro Software

Leeds, England, United Kingdom

Overview

Claire Reed is a Senior Implementation Manager at Simpro Software, specializing in customer onboarding, training, and operational management. Her experience spans roles at BigChange and Sky Betting & Gaming. She holds an ILM Level 5 qualification in leadership and management from Leeds Beckett University, highlighting her expertise in guiding teams and clients.

Personality Overview

Decisive

Direct & Candid

Self-Confident

They respond well to confident salespeople.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Software Implementation
Her career is centered on leading teams that onboard and train customers on new software platforms at companies like Simpro and BigChange.
Customer Onboarding
Previous roles as an Onboarding Operations Manager and her current implementation focus highlight a deep expertise in managing the new client journey.
Building Teams
She actively recruits for her team, seeking talented implementation specialists and consultants to support customer success and company growth.

Media Appearances

Claire has no verified media appearances

Work History

2-2026
Senior Implementation Manager at Simpro Software
12-2024 - 2-2026
Implementation Manager at BigChange
10-2024 - 12-2024
Onboarding Operations Manager at BigChange
12-2019 - 9-2024
Customer Experience Manager at Sky Betting & Gaming
1-2019 - 9-2019
Field and Operations Manager at TLF Research

Education

2023 - 2024
ILM Level 5 from Leeds Beckett University
1997 - 1999
NNEB Diploma from Calderdale College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Leeds, England, United Kingdom Job Level : Middle Designation : Senior Implementation Manager at Simpro Software
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Claire

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Claire move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Claire take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Claire

Personality Compatibility


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