Claire Robinson

Enthusiast
DISC Type : i

Transformation Programme Manager at NHS South West London Integrated Care Board

London, England, United Kingdom

Overview

Claire Robinson is a senior NHS Programme Manager with over 10 years of experience leading complex, system-wide transformation. She currently heads the Renal Transformation Programme for NHS South West London Integrated Care Board. She is also a certified PRINCE2® Practitioner.


Her work focuses on improving kidney care across London by leading a programme that spans primary care, acute providers, and community services, funded directly by NHS England.

Personality Overview

Optimistic

Amiable & Agreeable

Story Driven

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Renal Care Transformation
Leads a system-wide renal transformation programme for NHS South West London, aiming to improve patient outcomes and service integration.
Integrated Care Systems
Her career has evolved alongside NHS structures, moving from CCGs to leading significant programmes within the newer Integrated Care System (ICS) model.
Healthcare Commissioning
Operates at the intersection of clinical strategy, finance, and delivery, developing future commissioning recommendations for the NHS.

Media Appearances

Claire has no verified media appearances

Work History

12-2023
Transformation Programme Manager at NHS South West London Integrated Care Board
12-2023 - 1-2026
Programme Manager at South West London ICB
2021 - 12-2023
Project Manager at Health Education England
7-2020 - 1-2021
Primary Care Network Manager at FEDERATED4HEALTH LTD.
5-2019 - 7-2020
Primary Care Facilitator at Haringey Clinical Commissioning Group

Education

Claire has no verified education history

More Information

Social Presence :

Prographics :

Exp : 11 Location : London, England, United Kingdom Job Level : Middle Designation : Transformation Programme Manager at NHS South West London Integrated Care Board
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Claire

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Claire move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Claire take some risk or not?

  • They can take some low-probability risks if needed.

You And Claire

Personality Compatibility


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