Claire Sullivan

Judge
DISC Type : Dc

Chief Risk Officer (CRO) at South East Water

Greater Melbourne Area, Australia

Overview

Claire Sullivan is the Chief Risk Officer at South East Water, with over a decade of experience in government focusing on strategic planning, enterprise risk, and policy. Described as meticulous, engaging, and strategic, she holds a Master of Defence Studies and is a Member of the Australian Institute of Company Directors (MAICD).

Passionate about community outcomes, Claire actively supports initiatives for disaster resilience and recovery. She champions the development of a robust voluntary workforce to assist communities affected by natural disasters and has a keen interest in humanitarian aid efforts and mobilizing for recovery events.

Unique fact: Claire has led the design and delivery of risk and audit programs specifically for digital transformation groups within the Victorian Government.

Personality Overview

Demanding

Generally Skeptic

Quality Focused

They respond better to strong and respectful interactions.  They like to act fast and expect others to do the same. More than the product, they care about the effectiveness of the product.

Topics They Care About

Enterprise Risk Management
As a senior leader and public speaker, she has extensive experience leading risk, assurance, and governance functions across multiple government and utility sectors.
Disaster Resilience
Her work with Emergency Recovery Victoria and social media activity show a strong focus on investing in preparedness and fostering community-led resilience for disaster recovery.
Positive Risk Culture
She speaks at government congresses on the importance of embedding a positive and mature risk culture through effective training, support, and awareness campaigns.

Media Appearances

Claire has no verified media appearances

Work History

12-2025
Chief Risk Officer (CRO) at South East Water
10-2023 - 11-2025
Director Risk, Assurance and Governance at Fire Rescue Victoria
1-2023 - 10-2023
Head of Risk, Audit and Governance at Department of Government Services
10-2022 - 7-2023
Head of Risk, Audit and Governance at Department of Premier and Cabinet (Vic)
1-2022 - 6-2022
A/Director Coordination, Quality Assurance and Governance at Emergency Recovery Victoria

Education

1995 - 1998
Bachelor of Asian Studies from The Australian National University
2000 - 2001
Master of Defence Studies from University of New South Wales

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Chief Risk Officer (CRO) at South East Water
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t take too much time in sending them information if they ask for any
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Claire

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Claire move?

  • They can take decisions very fast if you manage to convince them.
  • Can Claire take some risk or not?

  • The risks don’t matter much to them.

You And Claire

Personality Compatibility


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