Claudette Lajam

Questioner
DISC Type : c

Member at American Academy of Orthopaedic Surgeons (AAOS) Committee Appointment Program

New York, New York, United States

Overview

Dr. Claudette Lajam is a Professor of Orthopedic Surgery at NYU Langone, serving as System Chief of Orthopedic Quality and Safety. She specializes in hip and knee replacements, revision surgery, and surgical innovation. A graduate of Cornell University and Mayo Clinics residency program, she holds numerous leadership roles, including on the AAOS Board of Directors.

A first-generation Dominican-American from Queens, NY, Dr. Lajam is a vocal champion for underserved patient populations and health equity. She has served on medical missions to Haiti and the Dominican Republic and volunteers with her husband on a Community Emergency Response Team in Westchester County, NY.

She was the first female surgeon in the world to perform a robot-assisted partial knee replacement.

Personality Overview

Not Easily Convinced

Price-Sensitive

Systematic

They prefer to do thorough analysis of any situation.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Orthopedic Quality & Safety
As the System Chief of Orthopedic Quality and Safety at NYU Langone, this is a core part of her professional responsibility and a frequent topic of her publications.
Women in Orthopedics
She is the past president of the Ruth Jackson Orthopedic Society and actively serves on Women in Arthroplasty committees, advocating for female surgeons.
Healthcare Disparities
As a first-generation Dominican-American, she is a passionate champion for underserved communities and leads health equity initiatives to improve care access.

Media Appearances

Claudette has no verified media appearances

Work History

3-2022
Member at American Academy of Orthopaedic Surgeons (AAOS) Committee Appointment Program
3-2022
Member at American Academy of Orthopaedic Surgeons (AAOS) Committee Appointment Program
3-2021
Committee Member at AAOS Education Council
Orthopedic Surgeon, Chief Orthopedic Safety Officer at NYU Langone Health
1-2020
Executive Committee, Medical Board at NYU Langone Health

Education

Residency in Orthopedic Surgery from Mayo Clinic Graduate School of Biomedical Sciences
2003 - 2004
Fellowship from ISK Institute

More Information

Social Presence :

Prographics :

Exp : 17 Location : New York, New York, United States Job Level : Leadership Designation : Member at American Academy of Orthopaedic Surgeons (AAOS) Committee Appointment Program
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Insights For Selling To Claudette

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudette is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Claudette

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Claudette move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Claudette take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Claudette

Personality Compatibility


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