Claudia Andrea Concha Moreno

Questioner
DISC Type : c

Jefe Gestion Cobranzas Empresas - Gerencia Riesgo Corporativo at Tanner

Chile

Overview

Claudia Andrea Concha Moreno is a Commercial Engineer with over 25 years of experience in the banking industry, specializing in collections, risk, and operations. A graduate of Universidad de Santiago de Chile, she has a proven record of enhancing productivity and meeting budget goals at firms like Santander, Itaú, and Tanner.

She designed and implemented new commission models and performance improvement strategies for collections teams.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Gestión de Cobranzas
Her entire 25+ year career has been dedicated to collections management and strategy within major banking institutions in Chile.
Liderazgo de Equipos
Has extensive experience directing and supervising large teams, managing up to 60 collaborators in previous roles and focusing on team performance.
Mejora de Procesos
Focuses on improving processes to increase productivity and has experience designing and implementing new systemic tools to support collections.

Media Appearances

Claudia has no verified media appearances

Work History

5-2023
Jefe Gestion Cobranzas Empresas - Gerencia Riesgo Corporativo at Tanner
8-2020 - 5-2023
Gerente de Cuentas at .Business Pro
8-2017 - 8-2020
Subgerente Cobranzas BBPP at Itaú Chile
2-2015 - 8-2017
JEFE CANALES COBRANZAS GESTION PROVEEDORE at Santander Consumer Finance Europe
7-2008 - 4-2013
Jefe Zonal Cobranzas at Banco Santander Chile

Education

1999 - 2004
Ingeniero Comercial from Universidad de Santiago de Chile
2011 - 2012
Diplomado from Facultad de Ingeniería y Ciencias de la Universidad Adolfo Ibáñez

More Information

Social Presence :

Prographics :

Exp : 25 Location : Chile Job Level : N/A Designation : Jefe Gestion Cobranzas Empresas - Gerencia Riesgo Corporativo at Tanner
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Insights For Selling To Claudia Andrea

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudia Andrea is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Claudia Andrea

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Claudia Andrea move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Claudia Andrea take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Claudia Andrea

Personality Compatibility


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