Claudia Santamaría

Initiator
DISC Type : Di

Talent Acquisition Director at GBM

Guadalajara, Mexico Metropolitan Area

Overview

Claudia Santamaría is a seasoned Talent Acquisition Director at GBM, with extensive experience leading recruitment for the IT, BPO, and finance sectors. A graduate of Universidad Latinoamericana, S. C. in Psychology, she is recognized by colleagues for being a results-oriented and professional leader with great human warmth, dedicated to building passionate and innovative teams.

Claudia actively engages in professional development and thought leadership within her field. She is passionate about promoting womens participation in the world of investments and has recently expanded her reach by sharing her expertise in new media formats, indicating an interest in modern communication and HR innovation.

She recently made her debut as a guest on a podcast focused on innovation in Human Resources.

Personality Overview

Conviction Driven

Confident

Impact-Oriented

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Talent Strategy
Celebrated five years leading the talent acquisition strategy at GBM, demonstrating a long-term commitment to building high-performing teams.
HR Innovation
Appeared as a guest on a podcast to discuss innovation in HR, showing an interest in progressive recruitment and people management practices.
Women in Investing
Shared content about the growing wealth of women versus their low participation in investments, signaling an interest in female financial empowerment.

Media Appearances

Claudia has no verified media appearances

Work History

9-2025
Talent Acquisition Director at GBM
1-2023 - 8-2025
Sr. Talent Acquisition Manager at GBM
3-2020 - 1-2023
Talent Acquisition Manager at GBM
11-2018 - 2-2020
RPO Team Leader for Mexico, Costa Rica & Puerto Rico at Korn Ferry
4-2018 - 10-2018
Talent Acquisition Manager: Digital Operations & Platforms. México, Colombia & Costa Rica at Wipro Digital Operations and Platforms

Education

2006 - 2009
Licenciada en Psicología from Universidad Latinoamericana, S.C.

More Information

Social Presence :

Prographics :

Exp : 10 Location : Guadalajara, Mexico Metropolitan Area Job Level : Mid-senior Designation : Talent Acquisition Director at GBM
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Insights For Selling To Claudia

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Clearly address the competitive aspects
  • Look like someone who is on top of their game

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudia is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Claudia

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Claudia move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Claudia take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Claudia

Personality Compatibility


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