Claudia Scrase in

Claudia Scrase

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Commercial Director at Four Seasons Hotels and Resorts
📍 United Kingdom

Claudia Scrase is the Commercial Director at Four Seasons Hotel London at Tower Bridge, with 17 years of experience in luxury hospitality across London and the US. An Arizona State University alumna, she is passionate about brand building, demonstrated by her leadership in the hotels recent re-naming and the launch of the BLOOM rooftop bar.

Born in Mexico and raised on the US-Mexico border, Claudia identifies as a “border kid, ” an experience that shaped her resilience and adaptability. She is a strong advocate for bold leadership and empowering women in the industry, inspired by her mothers perseverance. She currently thrives in London with her family.

Interesting fact: She originally majored in communications, idolizing Oprah and wanting to have a similar impact before finding her passion in hospitality.

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Experience
17 Years
Current Role
Commercial Director
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

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Communication Style
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Priorities

Topics Claudia cares about

Hospitality Storytelling
Believes hospitality leaders are storytellers who help guests bring their personal experiences to life, a philosophy she champions at Four Seasons.
Bold Leadership
Advocates for being fearless, taking on new challenges without waiting for permission, and championing bold ideas to make a significant impact in her field.
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Career

Work history

1-2025
Commercial Director
Four Seasons Hotels and Resorts
1-2023
Director of Sales and Marketing
Four Seasons Hotels and Resorts
6-2019 - 12-2022
Director of Sales and Marketing Treehouse Hotel London
SH Hotels & Resorts
1-2017 - 5-2019
Senior Sales Manager 1 West Hollywood
SH Hotels & Resorts
3-2015 - 12-2016
Sales Manager L’Ermitage Beverly Hills
Viceroy Hotel Group
In the press

Media appearances

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Education
1-2009 - 4-2009
French Studies
Alliance Française de Paris
8-2003 - 5-2008
Bachelor's in Tourism Development and Management
Arizona State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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