Claudio Da Fonseca Junior
Inquirer · DISC type dcCláudio da Fonseca Junior is a Head of Collections and Credit Recovery Strategist with over 30 years of experience. He specializes in credit and guarantee recovery, contact center management, and strategic planning, having worked across banks, collection agencies, and law firms. He holds an MBA in Business Management from FIA Business School.
Cláudio is recognized for his proactive and transparent approach in the credit and collections market, always committed to his objectives. People often call him humanistic, intelligent, and a partner, known for his balanced and competent approach to improvements.
Cláudio has experience as both a contractor and service provider in collection, giving him an integrated view of the entire process.
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They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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