Clay Wyllia

Questioner
DISC Type : c

Client Success Manager at Apptegy

Little Rock, Arkansas, United States

Overview

Clay Wyllia is a Client Success Manager at Apptegy, bringing nearly a decade of experience from leadership roles in higher education. His background in university recruitment and CRM is complemented by a Doctorate in Education, providing a deep understanding of the educational landscape.

His history of university involvement is notable, having received awards like the Alfred J. Crabaugh Outstanding Male Senior for his dedication to academics, extracurriculars, and institutional pride. He is deeply connected to his alma mater, Arkansas Tech University, where he was a "Tech Tradition Keeper".

After almost 10 years working within universities, he made a significant career pivot into the educational technology sector.

Personality Overview

Not Easily Convinced

Value Seeker

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Higher Education
Spent nearly a decade in various leadership roles at institutions like Arkansas Tech University and the University of Arkansas, focusing on recruitment, CRM, and student relations.
Educational Technology
Enthusiastically transitioned his career to an ed-tech startup, Apptegy, to embark on a new professional chapter.
Career Transitions
He has personally posted about the value of making a significant career change to gain a fresh perspective and outlook on life.

Media Appearances

Clay has no verified media appearances

Work History

4-2025
Client Success Manager at Apptegy
5-2024 - 4-2025
Associate Director of CRM and Public Relations at Arkansas Tech University
8-2022 - 4-2024
Associate Director of Graduate Recruitment at University of Arkansas ­- Sam M. Walton College of Business
12-2021 - 8-2022
Director of New Student Relations at NorthWest Arkansas Community College
4-2020 - 12-2021
Associate Director of Communication & Engagement at NorthWest Arkansas Community College

Education

8-2014 - 8-2016
Master of Arts - MA from University of Mississippi
1-2021 - 12-2025
Doctor of Education - EdD from The University of Southern Mississippi

More Information

Social Presence :

Prographics :

Exp : 11 Location : Little Rock, Arkansas, United States Job Level : Middle Designation : Client Success Manager at Apptegy
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Insights For Selling To Clay

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Clay is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Clay

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Clay move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Clay take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Clay

Personality Compatibility


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