Ricardo Torres

Questioner
DISC Type : c

TechOps at Apptegy

San Nicolás de los Garza, Nuevo León, Mexico

Overview

Ricardo is a TechOps specialist at Apptegy with a diverse background that spans technical recruiting and content migration. He focuses on facilitating client product usage and resolving technical issues for internal teams, utilizing tools like Jira, GitHub, and technologies such as Ruby, HTML, and CSS.

Based in Monterrey, Mexico, Ricardo believes that learning from mistakes and having the perseverance to complete ones goals are the defining characteristics of a person. This philosophy appears to guide his professional journey and development.

His career path is unique, having successfully transitioned from a Senior Claims Adjuster to a hands-on technical role in the EdTech industry.

Personality Overview

Value Seeker

Not Easily Convinced

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Technical Operations
He facilitates client usage of company products and assists internal teams with technical challenges using tools like Jira, GitHub, Bash, and Ruby.
EdTech Solutions
Working at Apptegy, his roles have consistently focused on improving how educational institutions manage their online content and social media presence.
Backend Recruiting
He is actively involved in sourcing backend engineers for his company, frequently sharing posts about roles involving Ruby, Python, and PHP.

Media Appearances

Ricardo has no verified media appearances

Work History

9-2024
TechOps at Apptegy
5-2023 - 9-2024
Content Migration at Apptegy
8-2022 - 5-2023
Technical Recruiter at Apptegy
11-2020 - 7-2022
Senior Claims Adjuster at National General
7-2019 - 11-2020
Senior Operations Technology Specialist at Atos

Education

Education details unavailable from Universidad del Valle de México

More Information

Social Presence :

Prographics :

Exp : 9 Location : San Nicolás de los Garza, Nuevo León, Mexico Job Level : N/A Designation : TechOps at Apptegy
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Insights For Selling To Ricardo

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ricardo is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Ricardo

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ricardo move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Ricardo take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Ricardo

Personality Compatibility


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