Colbey Bearce in

Colbey Bearce

Login to view DISC.
Director, Customer Success and Digital Programs at CircleCI
📍 Greater Boston, United States

Colbey Bearce is the Director of Customer Success and Digital Customer Programs at CircleCI, leveraging a Masters degree in Project Management. She has progressed through several roles at the company, focusing on customer retention and digital strategy. Colleagues have described her as confident and smart.

Outside of her professional role, Colbey is a new mother who has shared her experience of balancing parenthood with a demanding career. She is focused on her growing family while also actively building and supporting her professional team.

On her very first day back from maternity leave, she had to leave her family during a record-breaking blizzard to fly across the country for work.

Read the full overview →
Experience
13 Years
Current Role
Director, Customer Success and Digital Programs
Job Level
Mid-senior
Location
Greater Boston, United States
Personality Overview

How Colbey shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Colbey cares about

Customer Retention
Her roles at both CircleCI and Datadog have been focused on customer success, with a specific emphasis on retention strategies and program management.
Digital Engagement
Her title and experience highlight a focus on creating and managing digital programs to improve the customer experience and drive success at scale.
+4 more topics Login to view topics
Career

Work history

2-2026
Director, Customer Success and Digital Programs
CircleCI
8-2024 - 2-2026
Senior Manager, Customer Success and Digital Customer Programs
CircleCI
7-2022 - 8-2024
Manager, Customer Success and Digital Customer Programs
CircleCI
2-2021 - 7-2022
Commercial Customer Success Manager
CircleCI
2-2019 - 2-2021
Customer Success Manager
Datadog
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2021 - 6-2023
Master's degree
The Roux Institute at Northeastern University
2010 - 2014
Bachelor's Degree
Suffolk University - Sawyer Business School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other CircleCI Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Colbey. Free, 10 seconds.