Conrad Mckenzie

Observer
DISC Type : ic

Senior Security Manager at Selfridges

Greater London, England, United Kingdom

Overview

With 19 years of experience, Conrad is the Senior Security Manager at Selfridges, having progressed through the ranks from Store Detective. He specializes in loss prevention, risk mitigation, and profit protection for luxury retail. He holds a Bachelor of Technology from West Herts College.

Beyond his direct security duties, Conrad is passionate about advocating for a safer and more inclusive environment for both customers and team members. He actively champions this through initiatives like training programs for management teams, demonstrating a commitment to people and culture.

He has enabled many successful prosecutions at Magistrates and Crown Courts through his diligent evidence gathering.

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Retail Security
Has spent his entire 19-year career dedicated to security operations within the retail sector, specifically for the luxury brand Selfridges.
Inclusive Environments
Publicly recognized as a role model for inclusion and states that creating a safer, more inclusive environment is one of his passions.
Loss Prevention
His expertise lies in minimizing financial leakage through comprehensive loss prevention, risk mitigation, and profit protection strategies.

Media Appearances

Conrad has no verified media appearances

Work History

3-2024
Senior Security Manager at Selfridges
10-2020 - 3-2024
Security Manager at Selfridges
6-2010 - 10-2020
Duty Security Manager at Selfridges
6-2008 - 6-2010
Internal Investigator at Selfridges
10-2003 - 6-2008
Store Detective at Selfridges

Education

1999 - 2001
Bachelor of Technology (BTech) from West Herts Colleage
1995 - 1999
GCSES from Christ Church C Of E

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater London, England, United Kingdom Job Level : Middle Designation : Senior Security Manager at Selfridges
URL has been copied!

Insights For Selling To Conrad

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Conrad is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Conrad

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Conrad move?

  • They like to analyze well and then make their decisions.
  • Can Conrad take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Conrad

Personality Compatibility


Other Selfridges Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.