Courtney Flood

Examiner
DISC Type : cs

Director of Operations at Petal & Pup

Brisbane, Queensland, Australia

Overview

Courtney has no verified overview

Personality Overview

Overcautious

Unexpressive

Process Oriented

The only way to convince them is by showing them examples and ample proof.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Courtney has no verified topics they care about

Media Appearances

Courtney has no verified media appearances

Work History

3-2023
Director of Operations at Petal & Pup
6-2020 - 3-2023
Operations Manager at Petal & Pup
7-2018 - 6-2020
E-Commerce / Operations Manager at White Fox Boutique
7-2015 - 6-2018
Customer Service Manager at White Fox Boutique
4-2015 - 7-2015
Store Manager at colette by colette hayman

Education

2016 - 2016
Merchandise Planing & Buying Workshop from FBI Fashion College
2015 - 2016
Certificate IV in Applied Fashion Design & Technology from FBI Fashion College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Brisbane, Queensland, Australia Job Level : Mid-senior Designation : Director of Operations at Petal & Pup
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Courtney

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Courtney take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Courtney

Personality Compatibility


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