Courtney Fraser

Trailblazer
DISC Type : DI

Global Head of Talent at Deliverect

Toronto, Ontario, Canada

Overview

Courtney Fraser is a Global Head of Talent with 15 years of experience scaling high-growth SaaS organizations. She architected global people strategies at Deliverec during its hypergrowth phase, driving efficiency in talent acquisition and L&D. She holds a Bachelor of Sport Management from Brock University.

Courtney designed and delivered company-wide AI Literacy and Enablement training, preparing global teams for AI-driven workflows and decision-making.

Personality Overview

Achievement-Oriented

Assertive

Persuasive

They like to keep things under control.  They do not mind taking risks and can make hard decisions, if necessary. They are charming and have the ability to align others behind their decisions.

Topics They Care About

AI in HR
Designed and delivered company-wide AI literacy and enablement training to prepare global teams for AI-driven workflows and decision-making at Deliverec.
Scaling Tech Teams
Focuses on scaling high-growth technology organizations, having led People Strategy through a period of 158% headcount growth in 2022.
Leadership Development
Emphasizes leadership coaching and up-skilling performance management capabilities to drive employee engagement and organizational stability during rapid expansion.

Media Appearances

Courtney has no verified media appearances

Work History

11-2023
Global Head of Talent at Deliverect
8-2022 - 1-2024
Head of People Operations, NOAM, LATAM & APAC at Deliverect
2-2022 - 10-2022
People Partner, North America & Latin America at Deliverect
10-2019 - 2-2022
People and Culture Manager at Format
10-2019
Talent Manager at SEPHORA

Education

2010 - 2014
Bachelor of Sport Management from Brock University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Toronto, Ontario, Canada Job Level : Mid-senior Designation : Global Head of Talent at Deliverect
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Display high self-confidence and expect them to have a strong personality.
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking them how they truly feel about your product
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Courtney

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Courtney take some risk or not?

  • They can take risks if necessary.

You And Courtney

Personality Compatibility


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