Courtney Merrifield

Trailblazer
DISC Type : ID

Director, Customer Experience at T-Mobile

Greater Seattle Area, United States

Overview

Courtney has no verified overview

Personality Overview

Assertive

Achievement-Oriented

Informal

They will fight for you if they come to believe in you.  They are not against taking risks and can make tough decisions when required.
 They prefer to ensure that they are in control of the situation.

Topics They Care About

Courtney has no verified topics they care about

Media Appearances

Courtney has no verified media appearances

Work History

6-2022
Director, Customer Experience at T-Mobile
2018 - 6-2022
Director of In-Store Technology at T-Mobile
2015 - 2018
Director of Technology PMO at T-Mobile
2012 - 2015
Senior Manager of Supply Chain Business Systems at T-Mobile
2009 - 2012
Sr. Manager of Business Systems Analysis at T-Mobile

Education

Business Administration and Management from Bellevue College

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Seattle Area, United States Job Level : Mid-senior Designation : Director, Customer Experience at T-Mobile
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Address your competition clearly and confidently
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking them how they truly feel about your product
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Courtney

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Courtney take some risk or not?

  • If necessary, they will be ready to take risks.

You And Courtney

Personality Compatibility


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