Courtney O'Connell in

Courtney O'Connell

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Senior Manager, Value Realization at Pluralsight
📍 Washington DC-Baltimore Area, United States

Courtney is a customer success and revenue leader with a history of delivering major retention impact at companies like Pluralsight and Bloomberg. A graduate of Colgate University, she specializes in enterprise SaaS, executive engagement, and go-to-market strategy. Colleagues describe her as smart, pragmatic, and a top-notch leader.

Outside of work, Courtney has a strong athletic background, having been the captain and a decorated pitcher for the Colgate University softball team. Her recent social media activity shows a continued passion for womens sports. She recently got married and lives in the DC, Maryland, or Virginia (DMV) area.

Unique fact: Courtney was a successful NCAA Division I athlete and received the Director of Athletics Award at Colgate University.

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Experience
10 Years
Current Role
Senior Manager, Value Realization
Job Level
Middle
Location
Washington DC-Baltimore Area, United States
Personality Overview

How Courtney shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Courtney cares about

Customer Value Realization
Her most recent role at Pluralsight was Senior Manager of Value Realization, where she helped clients understand and maximize the ROI of their solutions.
Driving Revenue Retention
Her profile highlights a career focused on retention, with achievements like contributing to retaining $120M in 2024 and achieving 120% retention at The Block.
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Career

Work history

7-2023
Senior Manager, Value Realization
Pluralsight
7-2022 - 7-2023
Senior Director
The Block
8-2021 - 6-2022
Regional Director
Bloomberg Government
6-2019 - 8-2021
Manager, Client Service & Sales
Bloomberg Government
5-2018 - 6-2019
Senior Account Lead
Bloomberg Government
In the press

Media appearances

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Education
2009 - 2013
Bachelor of Arts (B.A.)
Colgate University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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